Work and Benefits

What We Do

Last week @FortisLiving Digital Champions helped 101 customers in Malvern, Worcester and Droitwich learn how to shop online, report a repair to Fortis using webchat, digitise a lifetime of photos, upload CVs to Indeed, replace a payment card, spot a phishing email, recover their iTunes music library and create a family tree online. All in …

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Mobile Phone Internet Access

Following on from our post last week about the joys of mobile internet I thought we would take a closer look at possibly the cheapest way of accessing the internet, a mobile phone. The Joys of Mobile Internet. People think that mobile phones are expensive and that you need a long term contract to be …

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Lloyds Bank UK Consumer Digital Index 2019

https://www.lloydsbank.com/banking-with-us/whats-happening/consumer-digital-index.asp For the last three years Lloyds Bank have created a Consumer Digital Index looking at how the people of the UK use digital services. It is an interesting snapshot of how many people access services online and more importantly how many do not. The results show a mixed picture, whilst there are more people …

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Mark’s Story

Why did I become an @FortisLiving Digital Champion? Well, for a start because I enjoy helping people. But there’s more to it than that. It gets me out of the house and interacting with people. There’s a social side to it. It helps me with my personal development. I always used to be very shy. …

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Citizens Advice at 80!

by Marie Henry, CEO, Citizens Advice South West Citizens Advice Service is 80 this year! Nationally we have been providing support and advice for local communities since 1939. Admittedly some of the topics have changed from loss of ration books and advice on evacuation to dealing with debt, disability, employment and many other issues. But …

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Universal Credit Rollout – Worcester

Universal Credit Rollout – Worcester Universal Credit is being rolled out for nearly all new claimants in Worcester on Wednesday 17 October. Here is our guide on what it is and how it works.   If you need support with IT to claim UC come along to one of our free sessions listed here. This guide is …

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Find a Job Website

Find a Job The Department for Work and Pensions (DWP) are closing their exisiting job search website, Universal Jobmatch will close on the 17th of June 2018. The exisiting site was far from perfect, the registration process was difficult as it required users to have a Government gateway account, which some users did not have. …

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An Introduction to Universal Credit

  If you need support with IT to claim UC come along to one of our free sessions listed here. This guide is available as a download:   Universal Credit What is it? Universal Credit is a means tested benefit for adults with a low income. It replaces six existing benefits: Income Support Income-based Jobseeker’s …

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