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Timehop by Mark Pepper

Timehop is my favourite app to use daily. It has a criminally simple premise, where you grant it access to your phones pictures and social media. It then culls from all the records of what you have done in the past on that day. It is great to see the photos of the family growing …

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What We Do

Last week @FortisLiving Digital Champions helped 101 customers in Malvern, Worcester and Droitwich learn how to shop online, report a repair to Fortis using webchat, digitise a lifetime of photos, upload CVs to Indeed, replace a payment card, spot a phishing email, recover their iTunes music library and create a family tree online. All in …

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Mobile Phone Internet Access

Following on from our post last week about the joys of mobile internet I thought we would take a closer look at possibly the cheapest way of accessing the internet, a mobile phone. The Joys of Mobile Internet. People think that mobile phones are expensive and that you need a long term contract to be …

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The Joys of Mobile Internet

A lot of what we do teaching people technology revolves around using laptop or desktop computers. This is often the case because these devices use a larger screen so there is more to see and for some applications they can be easier to use. However access to the internet is not limited to laptops and …

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Lloyds Bank UK Consumer Digital Index 2019

https://www.lloydsbank.com/banking-with-us/whats-happening/consumer-digital-index.asp For the last three years Lloyds Bank have created a Consumer Digital Index looking at how the people of the UK use digital services. It is an interesting snapshot of how many people access services online and more importantly how many do not. The results show a mixed picture, whilst there are more people …

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What Goes On at Age UK Worcester & District

Age UK Worcester & District is based at Bank House, on the corner of Shaw Street and Farrier Street in the city centre. Our main phone line is open 8:30am to 4:30pm Monday to Friday. We can provide free general Information & Advice over the phone or signpost / book people over to other internal …

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Technology and Dementia

Dementia is a broad category of brain diseases that cause a long-term and often gradual decrease in the ability to think and remember that is great enough to affect a person’s daily functioning. Dementia Action Week (20 – 26 May 2019) unites people, workplaces, schools and communities to take action and improve the lives of …

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Mark’s Story

Why did I become an @FortisLiving Digital Champion? Well, for a start because I enjoy helping people. But there’s more to it than that. It gets me out of the house and interacting with people. There’s a social side to it. It helps me with my personal development. I always used to be very shy. …

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Voice First Technology for the over 55’s

Many people are daunted by technology, the thought of using a computer, tablet or smartphone fills them with dread. A lot of these people are the ones that have never needed to use computers at work, so have little or no experience of them. So how can we introduce people to technology when traditional tech …

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Bev’s Story

I’ve never been able to afford my own laptop which means I have to go to the library to get on the internet. You quickly get rusty if you don’t go online for a few weeks so huge thanks to @FortisLiving Digital Champions for getting me a free laptop. It’s very easy to get isolated …

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Website Redesign

As I have recently redesigned this website I thought I would share details on how this site was built. Digital Champion is built with WordPress, an open source content management system. This means you install the WordPress software on a web server and then add content, such as images and pages to it through WordPress. …

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Fun with Figures

With 12% of Worcestershire needing help to use a computer we’d get nowhere without the hard work of the Fortis Living Digital Champions. From April 18 we recruited 42 new Digital Champion volunteers who helped deliver an incredible 929 IT sessions in Malvern and Worcester, volunteering for 859 hours. Overall, since we started the project …

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New Year’s Resolutions – Part 2

In the second part of these posts on New Year’s Resolutions, we are looking at the third most common resolution, spend less money. Christmas can be an expensive time, with gifts and extravagant meals, so it is little wonder that people go into the new year looking at spending less. The first thing to check …

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Fortis Community Awards

Wednesday night was the 2018 Fortis Community Awards, which recognises ordinary people within their community doing extraordinary things. This year the Digital Champions were well represented, with two nominations. Chantelle was nominated for volunteer of the year for her work running a digital inclusion session at the Octagon in Malvern. I was nominated for the …

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Using the internet to research hobbies

Using the internet to research hobbies One of the first questions Digital Champions ask reluctant IT users is “what interests you?”. We can then use that information to show them the sheer amount of information there is online, to encourage them to access more of it. As examples we asked some of the current Digital …

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