The following downloads are a series of documents we have created for our service users, they detail how to access commonly used services. These are free to download and use by anyone.

An Introduction to Universal Credit

Registering with Find a Job

Uploading a CV to Find a Job

Searching and apply for jobs with Find a Job


Job Search with Indeed

Money Saving Matters.


Health and Wellbeing Apps

Apps for the Elderly

Accessing GP Services Online

We have teamed up with Digital Unite to offer their range of easy to use guides to help people understand and get to grips with modern technology. They are ideal for are ideal for improving your own confidence and skills or for supporting other learners.


Computer basics
It’s easier to get to grips with computers than a lot of people think. Here’s how to get started.


Smart Phones & Tablets

Powerful, convenient and multi-purpose, smartphones and tablets are the two key players in the fast-growing world of mobile computers.


Internet Security
Basic internet security is essential, these guides detail the simple rules for keeping yourself and your children safe online.


TV & Audio
It’s now possible to watch TV programmes you’ve missed and films you thought you’d never find again – all online. These guides explain. We also introduce you to the weird and wonderful world of the video website YouTube.

Using the Internet
These guides will give you all the tools you need to become a confident internet user, surfing the web with aplomb.

Social Networking & Blogs
We’ll show you how to get involved in these exciting, fun and flexible forms of social media.


Government, Shopping & Banking
The chores that used to mean a trip in the car can now be done from a chair, with a cup of tea by your side.


Music & Audio
Music, audiobooks – you name it, it’s all on the internet and really easy to get hold of and download. Here’s how.

Email & Skype
Staying in touch has never been easier or cheaper. These easy-to-follow guides will help you take advantage.


Hobbies & Interests
Find out how easy it is to make the most of the many exciting things that the internet has to offer.


Creating Documents
Easy-to-follow guides on using Microsoft Office programs to create word processing documents and more.


Digital Photography
There are so many great ways to store, edit and share photos – our guides will show you how.





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