Mark’s Story

Why did I become an @FortisLiving Digital Champion? Well, for a start because I enjoy helping people. But there’s more to it than that.

It gets me out of the house and interacting with people. There’s a social side to it. It helps me with my personal development. I always used to be very shy. I think being an @FortisLiving Digital Champion helps a little with that too because you meet so many new people at our sessions.

I’ve found all of our customers are different, because they are all at different stages. Some people know some stuff, some people don’t know anything about computers. Some people come for a specific thing they need help with, then progress on to other things.

For example I helped one person learn IT basics with an online Learn My Way course, now he’s using Excel and Word to help him with his bills!

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